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Delivery

Shipping and returns of Ma Louloute orders

Our kits are delivered all over the world thanks to the Colissimo home and collection point service for France and its overseas territories, Europe and International destinations via UPS and Colissimo.

Careful shipping

All of our parcels are prepared with love and care. Each product is carefully packaged for shipping to arrive at its destination in perfect condition. We pay particular attention to fragile objects.

Your package is shipped within 48 to 72 hours

Packages are shipped via UPS or Colissimo with a tracking number, and delivered with or without signature.

They can also be shipped via UPS Extra (international) and delivered against signature. You will need to contact us before choosing this delivery method, as it involves additional costs. Whatever the delivery method selected, we will keep you informed at each step of your order until you receive your package! And you will receive a link to track your package online.

The shipping charges include preparation and packing costs as well as postage costs. The preparation costs are fixed, while the postage costs may vary according to the total weight of the package. We recommend that you group all your items in one single order.

We cannot group two orders that were placed separately; shipping charges will apply to each of them.

For optimal delivery, it is important that you fill in all the fields provided for this purpose. In the event of an error in the shipping address, an incomplete address, a missing or incorrect telephone number, no-access to the place of delivery, or any other wrong information about the place of delivery, we will not be able to deliver your product ... and you will incur additional costs for a new shipment :-(

Colissimo return

You didn’t have time to pick up your package on time? We offer a new shipment. The return costs are exclusively at your expense. The rate includes the processing of the file and the shipping charges.

Free delivery on special promotions

We offer free delivery in metropolitan France for some special operations, or even sometimes for any order! 

Retour de livraison
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Retour de livraison

Price €6.67
Expédition sous 48 à 72h

Expédition
Sous 48 à 72h

Partout dans le monde

Paiement sécurisé

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payment

Mastercard, Paypal, etc.

Qualité & exclusivité

Quality &
exclusivity

Ma Louloute guarantees

Order in full confidence

Our
commitments

Order in full confidence

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Nos partenaires

  • Vidal
  • Région Bretagne
  • BPI France
  • OCP
  • CERP, Le réseau pharmacien
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Pharmacy access
Lools - Kits d’éducation sexuelle Kit d’éducation sexuelle
Espace institutionnel