Our commitments

All the information that you may have provided to MA-LOULOUTE.COM during your visits to our website and our applications is strictly confidential. It is necessary for processing purposes, such managing your orders, as well as our commercial relations with you.

What information is collected?

The data we collect may include your so-called personal data, insofar as it allows us to identify you as a particular person. Conversely, some data does not allow us to identify you, such as your profession or your browsing data (type of browser, terminal and operating system, the path followed on the website and the applications, etc.). Some information is obligatory and other information is optional, as indicated in the data collection form.

For what purposes is your data used?

Your data will be used by our internal services:

• to process your order,
• to fight against fraud,
• to strengthen and personalise communications, especially through newsletters/emails,
• for the personalisation of the website and our apps, according to your stated preferences,
• in order to better understand our members and their use of our website and apps, so that we can make changes according to your needs.

MA-LOULOUTE.COM informs you that it may communicate your data to ensure the fulfilment of your orders by its service providers and suppliers, its sub-contractors and certain aspects of the after-sales service, and for conducting satisfaction surveys.

What information do we share with third parties?

We are committed to not disclosing any of the information that you communicate to us to third parties. This information is used exclusively by our in-house services and will under no circumstances be transferred or sold to third parties without your prior agreement. Therefore, MA-LOULOUTE.COM will never transfer your personal data to a third party (outside of the companies of the group to which it belongs) that could use it for the purposes of direct advertising, unless you have expressly agreed to this beforehand.

Social networks

MA-LOULOUTE.COM is present on social networks, through Fan pages or apps on Facebook, Instagram… To allow you to register or connect more easily to our website or our applications, you can log in via the social network account. Simply click on the dedicated button, such as “Facebook Connect”, to automatically pre-fill your MA-LOULOUTE.COM registration form with the information that you have already provided to the social network.
We can collect information when you browse on our social network pages or use their login functions. To learn more about protecting your personal data when browsing on these websites, we invite you to consult the privacy policies of each one.
Furthermore, by using the social network applications, some cookies may be issued by entities other than MA-LOULOUTE.COM. The issue and use of cookies by third parties are subject to the latter’s own privacy policies. We inform you of the purpose of the cookies that we are aware of and the means that you have to make choices about them.

In accordance with the amended French Data Protection Act of 6 January 1978, you have a right to access and rectify your own personal data.

You can also oppose the processing of your personal data, for legitimate reasons. For more information, consult your rights on the CNIL website.

Earning your trust is a major issue for MA LOULOUTE.

To manage the security of your online payments, we have therefore chosen to integrate the latest technologies on the market, and specifically 3D-Secure, in partnership with our bank, Banque Populaire de l’Ouest.

What is it?

3D-SECURE is a program created by the international Visa (Verified By Visa) and Mastercard (Mastercard Secure Code) card issuers in order to strengthen the security of credit card payments on the Internet.

Its objective is to reduce the risk of fraud (in particular, for identity theft and unpaid debts resulting from challenged payment requests) and to offer online buyers a reassuring and secure payment process. It is based on the addition of a further authentication step when making an online purchase.

How does it work?

When paying for an order on a website that integrates 3D-SECURE, the customer enters their usual banking information (card number, expiry date and visual cryptogram). If they are registered with 3D-SECURE, they will be returned to their bank’s login page. After validating their authentication and receiving their bank’s approval, the latter transfers a payment agreement to the merchant. The 3D-SECURE proof of payment is then archived.

The 3D-Secure solution uses powerful data encryption protocols that guarantee the confidentiality of your financial data and are subject to the safety certificates required by the international Visa, MasterCard and American Express financial institutions.

This is the solution chosen by the top e-commerce websites: Eurotunnel, Kookaï, Samsung, Celio, Bata, Hom, Aigle, Les Galeries Lafayette, les 3 Suisses, Damart and many more.